Myths of Unmanned Storage Facilities

The choice of running a manned or unmanned storage facility is unique to each owner and their preferences. Some may choose to run a fully manned storage facility, while others may choose to use exceptional technology and operate an unmanned facility. Both ways of managing are functional business models.

As mentioned in our previous blog, Pros & Cons of Manned & Unmanned Storage Facilities manned and unmanned storage facilities present their own sets of benefits and challenges. In this blog, we’re going to debunk some of the common myths that surround unmanned storage facilities.

1. Unmanned Facilities Don’t Require Staff

While unmanned facilities require fewer people, they still require staff. Whether it be a landscaping crew, maintenance crew, or customer service representative, it is essential to have people available to help with issues that arise at the facility. Staff do not need to be present every day, which is a great way for an owner to save money on employee costs.

2. Unmanned Facilities are Less Secure
Running an unmanned storage facility requires exceptional technology. Software companies like 6Storage often offer security options as well, like 6Security’s Cloud-Based Gate Access Controls. 6Security allows you to access and configure your self storage facility’s access control remotely from any computer in the world, which gives manned and unmanned facility owners the ultimate peace of mind.

3. Lack Personal Touch
While unmanned facilities may lack the physical human to human contact, the high tech software used to run unmanned facilities offers great options to communicate with tenants. Some tenants will prefer choosing their unit and making payments online. Having the option to ask questions and communicate from a customer care team via their computer or mobile device will also add ease to their storage experience.

Whether you operate a manned or unmanned facility, it is important to give your business the care and attention it needs. 6Storage’s software and integrations make it easy for you to manage whatever type of storage facility fits your lifestyle. Learn more about 6Storage and schedule your live demo today.